Do you offer free shipping?
Yes! On orders of $100 or more, we offer free UPS Ground shipping to the continental
USA. On larger orders in particular, you can save a lot on shipping costs.
How long will it take to get my order?
We ship out most orders the same business day if we receive the order prior to 2pm
Eastern, otherwise the next business day. UPS Ground can take anywhere from 2-6
business days, depending on the origin and destination zip codes. We also offer
expedited shipping such as 2-day Air, and Next-Day services.
Can I track my order?
Yes. When your order ships, we will send you an email with a UPS Tracking Number.
Do you accept returns?
Yes. We have a 30-day no questions asked return policy. Some restrictions do apply,
so please see our complete returns policy.
Can I order samples?
Yes! We are happy to introduce our new Samples Program. You may request up to five
specific products, whether it's five of the same envelope, or 1 each of five different
envelopes. You just need to send an email to
email@example.com with the SKU numbers of the products you want and
your mailing address. We will send out your samples via US Mail within 2-5 business
days at no cost to you. There are some restrictions, so please see our complete
Do you offer printing services?
APEC has been printing envelopes for a very long time. We offer 1 and 2 color printing on a large selection
of commercial envelopes, window envelopes,
and larger envelopes. Even better, we are happy to make available our
full line of French Paper Company Envelopes for printing. When you factor in our Free Shipping offer, APEC has
some of the best prices on the web for printed envelopes. Simply go to the product page and click on the 1-Color
or 2-Color tab in the pricing area. For a complete overview, start here.